Privacy Policy

IMPORTANT NOTICE: This Privacy Policy is intended to provide general information about how Mess to Meaning Counseling collects, uses, and protects your information. This document does not replace or supersede the Notice of Privacy Practices (NPP) provided to clients at intake, which governs the use and disclosure of Protected Health Information (PHI) under HIPAA. Please consult a licensed attorney to ensure this policy meets all applicable legal requirements for your practice.

Privacy Policy

From Mess to Meaning Therapy & Supervision, PLLC
Effective Date: 06/08/2026
Last Updated: 06/08/2026

From Mess to Meaning Therapy & Supervision, PLLC (“we,” “us,” or “our”) is a therapy practice serving individuals in Texas, Minnesota, and Alabama. This Privacy Policy describes how we collect, use, store, and protect information you share with us through our website, social media pages, and other digital channels.

This policy applies to our website, social media accounts, and any other online platforms we maintain. It does not apply to information shared within the context of a therapeutic relationship, which is governed separately by our Notice of Privacy Practices provided to clients at intake.

2. Information We Collect

We may collect the following types of information when you interact with our online platforms:

Information You Provide Voluntarily

Your name, email address, phone number, and any information you provide through our website contact form
Information you provide when contacting us by email
Information shared when requesting information about services or scheduling a consultation
Information voluntarily provided through social media messages or inquiries

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Pages visited and time spent on the website
Referral sources and website navigation patterns
General geographic location information derived from IP addresses

We use Google Analytics and similar tools to better understand how visitors use our website and to improve website performance, content, and user experience.

Google Analytics may collect information through cookies and similar technologies. This information is aggregated and does not identify individual visitors personally. For more information about how Google collects and processes data, please visit Google’s Privacy Policy.

We may also use cookies and similar tracking technologies to enhance website functionality and analyze website traffic.

3. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests for information
Communicate regarding services, consultations, scheduling, or administrative matters
Improve website functionality, content, and user experience
Monitor website performance and analytics
Comply with legal, ethical, and professional obligations

We do not sell, rent, or trade your personal information.

4. Appointment Scheduling and Third-Party Services

Our website may include links to third-party platforms used to facilitate scheduling and other services.

Appointments may be scheduled through Headway, Carepatron, and other scheduling platforms used by From Mess to Meaning Therapy & Supervision, PLLC. Information submitted through Headway is governed by Headway’s privacy policies and terms of service. We encourage you to review the privacy practices of any third-party platform before submitting personal information.

We may also utilize third-party providers for website hosting, analytics, email services, and other operational functions. These providers may have access to limited information necessary to perform services on our behalf.

5. HIPAA and Protected Health Information

From Mess to Meaning Therapy & Supervision, PLLC is a HIPAA-covered entity. Protected Health Information (PHI) related to your mental health treatment, healthcare services, or payment for services is governed by HIPAA and our Notice of Privacy Practices.

While reasonable safeguards are taken to protect information submitted through our website, website contact forms, email communications, and social media platforms should not be considered secure methods for transmitting sensitive health information.

Please avoid sending confidential or sensitive personal health information through website forms, email, or social media messaging whenever possible.

Our Notice of Privacy Practices is provided to all clients at the beginning of services and is available upon request.

6. No Therapist-Client Relationship

Use of this website, submission of a contact form, email communication, or other online communication does not establish a therapist-client relationship.

A therapeutic relationship is established only after appropriate intake procedures have been completed and both parties have agreed to enter into a professional counseling relationship.

7. How We Share Information

We may share information only under the following circumstances:

With your written authorization or consent
As required by applicable law
To comply with legal obligations, court orders, or lawful requests from government authorities
With trusted service providers who assist in operating our website or practice, subject to appropriate confidentiality obligations

We do not sell personal information to third parties.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. As a result, we cannot guarantee absolute security of information transmitted electronically.

If you believe your information has been compromised, please contact us promptly.

9. Your Rights

Depending on applicable law, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of information, subject to legal and professional recordkeeping obligations
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

This website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through this website.

If you believe information from a child under 13 has been submitted through our website, please contact us so appropriate action can be taken.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be reflected by revising the “Last Updated” date at the top of this policy. Continued use of the website following changes constitutes acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or our information practices, please contact:

From Mess to Meaning Therapy & Supervision, PLLC

lauragarza@mess2meaning.com

(817) 769-3594